Please use this identifier to cite or link to this item:
http://localhost:8080/xmlui/handle/123456789/490| Title: | Role of CRM Practices of Banks in Client Retention: A Comparative Study of Public and Private Banks of Haryana |
| Authors: | Singla, Jyoti Supervisor; Mann, V K Co-Supervisor; Bansal, Monica |
| Keywords: | Financial Management |
| Issue Date: | 2022 |
| Publisher: | MRSPTU, Bathinda |
| Abstract: | The study investigated the customer relationship management practices adopted by banks to retain their clients. |
| URI: | http://localhost:8080/xmlui/handle/123456789/490 |
| Appears in Collections: | Ph.D Thesis |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Title Pages | 1.69 MB | Adobe PDF | View/Open |
| 02_prelim pages.pdf | Preliminary Pages | 2.84 MB | Adobe PDF | View/Open |
| 03_content.pdf | Content | 1.7 MB | Adobe PDF | View/Open |
| 04_chapter 1.pdf | Chapter 1 | 1.72 MB | Adobe PDF | View/Open |
| 05_chapter 2.pdf | Chapter 2 | 1.7 MB | Adobe PDF | View/Open |
| 06_chapter 3.pdf | Chapter 3 | 1.7 MB | Adobe PDF | View/Open |
| 07_chapter 4.pdf | Chapter 4 | 1.71 MB | Adobe PDF | View/Open |
| 08_chapter 5.pdf | Chapter 5 | 1.72 MB | Adobe PDF | View/Open |
| 09_chapter 6.pdf | Chapter 6 | 1.7 MB | Adobe PDF | View/Open |
| 10_annexures.pdf | Annexures | 1.7 MB | Adobe PDF | View/Open |
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